Cloud-based phone systems are very popular among businesses these days. This is very easy to see thanks to their numerous business-friendly features, lower costs and reliability. A hosted private branch exchange (PBX) is an example of such a system, which can save small, medium and large companies money and time because every data is accessed, protected and stored in the cloud. Here are some of the many good reasons why any business can benefit from an online PBX phone system.
The low cost is the main benefit that businesses can get by using cloud-based telephone systems. Since all the calls are made via the Internet, the only cost that businesses will pick up is their use of the Internet. This is much better than traditional telephone systems which charge by phone service or number of call minutes. They also charge additional fees for auto attendant, voicemail and other similar features. But with a cloud PBX phone system, all your communication requirements are charged only once a month.
Their reliability is the second major benefit of using cloud-based phones. It is important to have a reliable line because many businesses are dependent on their communications with outside parties and customers. Also, your data is always protected because cloud telephone systems are hosted in various sites. This type of geographic redundancy can help companies prevent service downtown and other issues.
The extensive flexibility is the third key benefit. This makes cloud-based telephone systems the perfect choice especially for companies with employees who travel frequently and those who work remotely. With a reliable Internet, a hosted PBX for small business can route any call to a VoIP telephone regardless of the location.
Lastly, a cloud telephone system is ideal for growing businesses as it gives them some scaling flexibility. It enables companies to smoothly add advanced features, extensions and telephone lines. This does not require them to buy any additional equipment or pay any installation fee. This will save businesses money and time because all the maintenance and updates are directly done in the cloud. This is also good because it helps prevent any downtime in terms of communications.
The business-friendly features, lower costs and reliability of cloud-based phone systems have made them highly popular among businesses. If you are looking for a dependable online PBX phone system, choose one that can handle different modes of communications including phone calls, emails, faxes and text messages. Don’t just settle for any Internet based telephone system. Instead, go for something that already has CRM, SMS, ticketing, email and telephone platforms. Aim for a completely seamless experience by having an all-in-one system where you can find everything you need in one centralised location.
The author is a provider of an intelligent cloud crm combined with a business phone system for the business of all size. No matter what size of your business, you have the same technology as the big enterprises, professional call & contact centres and support & sales desks on a pay-as-you-go basis. Visit https://tiggadesk.com/ for more details.